.cc-command{display:flex;align-items:center;justify-content:space-between;gap:25px;padding:28px 30px;border:1px solid #6ebfcb44;border-radius:12px;background:radial-gradient(ellipse at 5% 0%,#73b9c219,transparent 60%),linear-gradient(120deg,#131c23,#11161b)}.cc-command h2{font-size:29px;font-weight:450;letter-spacing:-1px;margin:13px 0}.cc-command p{font-size:11px;color:var(--muted);line-height:1.8;max-width:760px}.cc-command .actions{flex-shrink:0}.cc-signals{display:flex;flex-wrap:wrap;gap:18px;margin-top:20px;font-size:10px;color:var(--muted)}.cc-signals i{display:inline-block;width:5px;height:5px;background:var(--cyan);border-radius:50%;margin-right:6px}.cc-filters{display:flex;flex-wrap:wrap;gap:12px;margin:20px 0}.cc-filters label,.cc-report-dates label{display:flex;flex-direction:column;gap:8px;min-width:140px;flex:1;font-size:10px;color:var(--muted)}.cc-filters input,.cc-filters select{width:100%;height:41px}.cc-filters .cc-search{min-width:240px;flex:2}.cc-tabs{display:flex;gap:25px;overflow:auto;white-space:nowrap;border-bottom:1px solid var(--line);margin-bottom:24px}.cc-tabs button,.cc-detail-tabs button{background:none;border:0;border-bottom:2px solid transparent;color:var(--muted);font-size:11px;padding:15px 0}.cc-tabs button.active,.cc-detail-tabs button.active{color:var(--cyan);border-bottom-color:var(--cyan)}.cc-mini-kpis{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-bottom:20px}.cc-mini-kpis .metric .value{font-size:30px}.cc-mini-kpis .metric .sub{font-size:10px;line-height:1.7}.cc-desk{display:grid;grid-template-columns:300px minmax(0,1fr);gap:20px;align-items:start}.cc-queue-list{max-height:760px;overflow-y:auto}.cc-queue-item{display:block;width:100%;text-align:left;padding:19px 22px;background:none;border:0;border-top:1px solid var(--line);color:var(--text);position:relative}.cc-queue-item>span{display:block;margin-right:25px}.cc-queue-item strong{font-size:12px;font-weight:550}.cc-queue-item i{position:absolute;right:22px;top:19px;font-size:10px;font-style:normal;color:var(--cyan);border:1px solid #6db5bb45;border-radius:5px;padding:3px 7px}.cc-queue-item:hover{background:#ffffff03}.cc-queue-item.active{background:#6cb8c610;border-left:2px solid var(--cyan);padding-left:20px}.cc-queue-item small,#cc-workspace small{display:block;font-size:10px;color:var(--muted);line-height:1.8;margin-top:5px}.cc-record-head{display:flex;justify-content:space-between;gap:20px;padding:25px 25px 10px}.cc-record-head h2{font-size:27px;margin:12px 0;font-weight:450}.cc-record-head p{font-size:11px;color:var(--muted);line-height:1.8}.cc-record-tags{display:flex;flex-wrap:wrap;gap:7px;margin-top:14px}.cc-dial{align-self:center;flex-shrink:0;text-align:right}.cc-dial a{font-size:12px;text-decoration:none}.cc-record-actions{display:flex;flex-wrap:wrap;gap:8px;padding:15px 25px 22px}.cc-record-actions .button{font-size:10px;padding:10px 12px}.cc-detail-tabs{display:flex;gap:24px;margin:0 25px;border-bottom:1px solid var(--line);overflow-x:auto;white-space:nowrap}.cc-record-body{padding:23px 25px}.cc-record-body h3{font-size:13px;font-weight:550}.cc-contact-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px;margin-bottom:28px}.cc-contact-grid>div{padding:17px;border:1px solid var(--line);border-radius:7px}.cc-contact-grid span{font-size:9px;letter-spacing:.04em;text-transform:uppercase;color:var(--muted);display:block;margin-bottom:10px}.cc-contact-grid strong{font-size:12px;font-weight:500;overflow-wrap:anywhere}.cc-appointment{display:flex;justify-content:space-between;align-items:start;gap:15px;padding:17px 0;border-bottom:1px solid var(--line)}.cc-appointment strong{font-size:12px}.cc-appointment p{font-size:11px;line-height:1.8;color:var(--muted);margin-top:8px}.cc-attempts>article{display:flex;gap:15px;padding:20px 0;border-bottom:1px solid var(--line)}.cc-attempt-icon{border:1px solid #73bdc135;background:#6dbcc108;border-radius:7px;color:var(--cyan);font-size:9px;width:34px;min-width:34px;height:34px;display:grid;place-items:center}.cc-attempts strong{font-size:12px}.cc-attempts p{font-size:11px;line-height:1.7;color:var(--muted);margin-top:7px}.cc-section-head{display:flex;gap:15px;justify-content:space-between;align-items:center;margin-bottom:22px}.cc-section-head p{font-size:11px;color:var(--muted);line-height:1.7;margin-top:8px}.cc-section-head .button{font-size:10px;flex-shrink:0}.cc-transcript{border:1px solid var(--line);border-radius:8px;padding:18px;margin-bottom:15px}.cc-transcript summary{font-size:12px;color:var(--cyan);cursor:pointer;line-height:1.8}.cc-transcript pre{white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.9;font-family:inherit;font-size:12px;padding:20px 0 0}.cc-review{display:flex;gap:22px;padding:22px 0;border-bottom:1px solid var(--line)}.cc-score{font-size:36px;font-weight:400;color:var(--gold);width:65px;flex-shrink:0}.cc-score small{font-size:11px}.cc-review strong{font-size:12px}.cc-review p,.cc-note p{font-size:12px;line-height:1.9;margin:12px 0;white-space:pre-wrap}.cc-note{padding:20px 0;border-bottom:1px solid var(--line)}.cc-report-dates{display:flex;align-items:end;gap:15px;flex-wrap:wrap;margin:15px 0 24px}.cc-report-dates label{flex:0;min-width:150px}.cc-report-dates p{max-width:480px;font-size:10px;line-height:1.8;color:var(--muted)}.cc-reengagement-guide{display:grid;grid-template-columns:repeat(3,1fr);gap:18px;margin-bottom:24px}.cc-reengagement-guide>div{padding:22px;border:1px solid var(--line);border-radius:9px;background:#ffffff02}.cc-reengagement-guide span{color:var(--cyan);font-size:10px;letter-spacing:1px}.cc-reengagement-guide h3{font-size:17px;font-weight:450;margin:15px 0}.cc-reengagement-guide p{font-size:12px;color:var(--muted);line-height:1.8}#cc-dialog .cc-check{display:flex;flex-direction:row;align-items:center;gap:9px;font-size:12px}#cc-dialog .cc-check input{width:17px;height:17px;min-height:17px;accent-color:var(--cyan)}#cc-dialog textarea{width:100%;padding:12px}#cc-dialog fieldset{border:1px solid var(--line);border-radius:8px;padding:18px}#cc-dialog legend{font-size:11px;color:var(--cyan);padding:0 8px}.cc-products{display:flex;flex-wrap:wrap;gap:15px}.cc-booking-fields .form-grid{margin-top:12px}
@media(max-width:1250px){.cc-desk{grid-template-columns:250px minmax(0,1fr)}.cc-record-head{flex-direction:column}.cc-dial{text-align:left;align-self:start}.cc-record-head h2{font-size:23px}.cc-command .actions{flex-direction:column}.cc-reengagement-guide{grid-template-columns:1fr}}
@media(max-width:900px){.cc-desk{grid-template-columns:1fr}.cc-queue-list{display:flex;max-height:220px}.cc-queue-item{min-width:230px;border-right:1px solid var(--line)}.cc-queue-list>.mk-empty{width:100%}.cc-mini-kpis{grid-template-columns:1fr 1fr}.cc-command{align-items:start}.cc-command h2{font-size:24px}}
@media(max-width:620px){.cc-command{flex-direction:column;padding:20px}.cc-command .actions{flex-direction:row}.cc-filters label{min-width:calc(50% - 12px)}.cc-filters .cc-search{min-width:100%}.cc-contact-grid{grid-template-columns:1fr}.cc-record-head,.cc-record-body{padding:20px}.cc-record-actions{padding:12px 20px 20px}.cc-detail-tabs{margin:0 20px}.cc-mini-kpis{gap:10px}.cc-mini-kpis .metric .value{font-size:25px}.cc-report-dates label{min-width:calc(50% - 12px)}.cc-section-head{flex-wrap:wrap}.cc-record-head h2{font-size:25px}}